Refund policy

Last updated: August 2026

Our Return Window

We want you to actually love what you order, not just settle for it — so you have 30 days from the date of delivery to return eligible items for a refund or exchange. We don't charge restocking fees on any return — the refund you see reflects the full item price, minus return shipping only where applicable.

What Qualifies for Return

Items must be unused, unworn, and in original condition, with tags attached where applicable. Because we sell apparel with delicate details — lace splicing, fitted necklines, structured seams — we ask that you try items on carefully before removing tags or wearing them out, so they remain eligible for return if the fit isn't right.

Who Covers Return Shipping

If an item arrives damaged, defective, or isn't what you ordered, we cover the cost of return shipping, no questions asked — that's on us to make right. For returns due to sizing, style preference, or a simple change of mind, the customer is responsible for return shipping costs.

How to Start a Return

Email contact@wildloveapparel.com with your order number and the reason for return, and our team will walk you through the next steps, including where to send the item back. We try to respond to return requests within one business day.

Where to Send Your Return

Once your return is approved, mail your item to:

Wild Love Apparel – Returns

128 S Water St
Sparta, WI 54656
United States

We recommend using a trackable shipping method, since we can't issue a refund or exchange for a return that doesn't reach us.

Refund Timing

Once we receive and inspect your returned item, we'll process your refund to the original payment method. Refunds typically appear within 5–7 business days after processing, though your bank or card issuer's own timeline can occasionally add a few extra days on their end.

Exchanges

Prefer a different size or color rather than a refund? Let us know when you reach out — we'll do our best to get the replacement out to you quickly, subject to current stock.

Final Sale Items

Occasionally, deeply discounted or clearance items are marked as final sale at checkout. These will be clearly labeled on the product page and are not eligible for return or exchange.

Questions Before You Return Something

If you're not sure whether an item qualifies, reach out before sending anything back — contact@wildloveapparel.com or (608) 315-2013, Tuesday–Saturday, 10:00 AM–5:00 PM CST. We'd rather help you get the right fit the first time than process a return at all.